Frequently Asked Questions
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The process for creating a custom t-shirt can vary depending on the specific needs and preferences of the customer, but here is a general overview of the steps involved:
1. Consultation: The graphic designer and customer discuss the design requirements and preferences, and the designer asks questions to gather information about the project.
2. Design: The designer creates a concept based on the information gathered during the consultation. This may involve sketching ideas, selecting colors and fonts, and creating digital design mockups.
3. Review: The designer presents the design concept to the customer for review and feedback. The customer may request changes or revisions to the design.
4. Finalize: Once the customer approves the design, the designer finalizes the artwork and prepares it for printing.
5. Production: The t-shirts are produced using the chosen printing method and materials.
6. Delivery: The finished t-shirts are packaged and delivered to the customer.
NOTE: For complex orders, we may send an additional email with picture proofs for your approval before we process your order.
Product requests:
Let us know if you don't see the product you want. We may be able to special order your product.
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At BERALO GRAPHICS, our items are printed to order (not printed in advance). Most orders** ship within 48 hours, but printing can take 7 – 14 business days before shipping. Please be aware that orders placed after 5:00 P.M. EST will be processed the next weekday.
Our estimated transit times for each shipping option are provided during checkout. This does not include the printing timeline indicated above. Transit times are based upon those provided by our carriers (UPS, FedEx, and USPS), but we cannot guarantee transit times.
We strive to get orders to our customers as quickly as possible. If your order** is now past its 10th business day and is still processing, or if you have questions about your shipment status, don't hesitate to contact us.
** Larger volume jobs can take longer.
If you have a specific deadline, let us know and we’ll do our best to meet it.
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Generally, we cannot cancel or change an order once it has been placed. If you need to change any details (sizes, address information, etc.) or cancel your order, please let us know as quickly as possible. Changes or cancelations to an existing order are time-sensitive, and if we can, we will do our best to accommodate. Still, we cannot guarantee fulfilling your request once an order has begun processing.
We will do our best to make any requested changes; however, if we cannot, please be advised that cancellation may not be possible due to the custom-printed nature of each order.
Please remember that we cannot make changes or cancel an order after it has been shipped, and our packages do not qualify for mail forwarding. We are not responsible for lost or misdelivered packages if incorrect or old address information is provided on an order.
Please read the Terms for more clarity.
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If you need help with a product, contact the shop owner on the Contact Page.
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How do I wash my T-shirt?
Here are some quick washing instructions:
• Turn the shirt inside out.
• Machine wash cold.
• DO NOT USE bleach or fabric softener.
• Tumble dry on low heat or hang to dry.
• Do not iron design.
Look below for more detailed instructions, “How to Care for Decorated Apparel.”
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First and foremost, Follow the Label.
For instance, the garment may say, “Do not iron.” Often, it’s because the fabric is heat-sensitive. Given that, recommending washing in cold water is a safe bet.
When garments are in the wash, they rub up against one another. By keeping the item turned inside out, you’ll reduce the abrasion factor.
Hanging dry is always best, but let’s face it…real life often doesn’t allow for that.
If you must use a dryer, do so on a low tumble dry. It might take a little longer, but it will help preserve the garment's integrity and transfer design.
Don’t Dry Clean
Dry clean. It sounds so gentle, doesn’t it? Don’t get fooled! Dry cleaning solvents will break down the adhesives in both heat transfers and heat transfer types of vinyl.
Don’t Use Fabric Softeners
Fabric softeners are going to dull your shine! They create a cloudy film on the surface of heat transfer ink (which is what our transfers are made of). Yikes.
Add to that the fact that it takes away one of the significant benefits of cotton materials – absorbency. This is why it’s often recommended not to use fabric softener on your towels (or if you do, do so infrequently).
Don’t Use Oxy
Many people don’t realize that solidified hydrogen peroxide is the primary ingredient in oxygenated laundry products. While it’s incredibly effective at removing stains and even killing some germs, have you ever spilled hydrogen peroxide on your clothes? Just like bleach, it can remove pigment. That’s precisely the effect it will have on a decorated garment.
Don’t Iron Over Transfers or Decals
This one is straightforward.
If it’s necessary to get wrinkles out, it’s time to go old school.
The garment can be hung in a bathroom with the shower running to steam the wrinkles out. Alternatively, you can use a garment steamer to move quickly across the garment and not hover too long over the decorated areas. Lastly, as a last resort, throw it in the dryer with a damp washcloth (if the item can be put in a dryer, of course) for a few minutes.
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Not at this time. We are shipping only in the United States.
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.PNG (Portable Network Graphic) ** must have a transparent background
.SVG (Scalable Vector Graphics)
.EPS (Encapsulated Postscript) EPS is a vector format.
.AI (Adobe Illustrator)
.PSD (Adobe Photoshop)
.PDF (Portable Document Format)
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You can submit your image file(s) via the upload button towards the bottom of the page. When submitting files, please make sure:
• Your file is formatted as PNG, SVG, EPS, or AI
• Saved with a resolution of 300 DPI.
• On a transparent background.
• Sized to match your order & ready to print “as-is.”
PLEASE READ THE TERMS regarding copyright and trademark images.
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If you are thinking of getting t-shirts printed, you will find that companies offer a variety of printing methods. Some companies stick to one printing method, while others have a few available. In any case, you must understand what each entails to choose the best suited to your needs. Here at beralo graphics, we offer different printing options depending on the project.
Screen Printing
Also known as silkscreen, screen printing is the most popular t-shirt printing method. It involves using a nylon mesh that holds the stencil in place and waterproof material that keeps the negative space on your item from becoming damaged.
The ink is spread across the screen using a squeegee. Then, the screen is removed, and the item is left to dry and cure.
Screen printing is one of the oldest methods used to print t-shirts, but it is still among the most popular because it produces vibrant, long-lasting designs for large orders.
Heat Press Printing
Heat press printing is an ideal solution if you are doing one-off pieces or small batches. It requires using transfer paper to make the designs. The designs are then transferred to the t-shirt using heat and pressure.
Direct to Garments (DTG)
Direct to Garment printing is another popular t-shirt printing method. It works something like a paper printer in an office but instead of loading paper to the printer, you load the t-shirts.
The information is transferred in the form of a design that’s input to a computer and sent to the printer. After pretreating the shirt, the printer then is able to lay down the ink. This method allows 1 shirt to be possible.
DTG is a great solution for highly detailed artwork as it picks up small details with a high degree of accuracy.
Dye Sublimation
Dye sublimation is an ideal method for printing onto polyester t-shirts. It is more expensive than other processes but produces precise, high-resolution results.
The method requires using a special dye that dries and solidifies when it comes into contact with polyester. For that reason, you will want to use polyester tees for dye sublimation. Other materials will not produce the desired outcome.
The dye sinks into the material using heat and pressure, creating a vibrant and long-lasting design.
If you are having t-shirts printed, it’s essential to be familiar with the various printing options. That way, you can be sure your merchandise looks its best.
Which of these options do you feel are suited to your needs?
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Feel free to contact us through email at any time with any questions, suggestions, or anything that you think will help improve our site at any time. Reach out to us at support@beralographics.com
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Because every custom piece is created just for you, all sales are final once the design is approved. This ensures we can start production quickly and bring your vision to life exactly as planned.
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Once you approve the final proof, we get right to work printing your shirt. At that stage, we’re unable to cancel the order or issue a refund.
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We encourage you to take your time reviewing the proof before giving the green light. Once you approve it, the design is considered final and will be printed as shown.
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We take pride in our work, but if there’s ever a manufacturing defect or printing error on our end, we’ll replace it at no cost. Just let us know within 7 days of receiving your order and send a few clear photos so we can make it right.
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If printing hasn’t started yet, small changes might be possible. The sooner you reach out, the better the chance we can adjust it before production begins.
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High-resolution PNG, JPEG, or vector files (AI, EPS, SVG) work best for the sharpest results. If you’re unsure, we’re happy to guide you.
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We do our best to match colors as closely as possible, but slight variations may occur due to differences in screens and printing methods.
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Yes! We love working on group or team projects. Contact us for custom pricing and timelines.
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We can only print designs you own the rights to or have permission to use. We cannot produce designs that infringe on copyright or trademark laws. This helps us protect your order and avoid legal issues.